Pengaruh Ethical Branding, Transparansi Perusahaan, dan Kepercayaan Konsumen terhadap Keputusan Pembelian Produk Wardah di Kalangan Mahasiswa Universitas Negeri Makassar
DOI:
https://doi.org/10.31004/riggs.v4i4.3653Keywords:
Ethical Branding, Transparansi Perusahaan, kepercayaan konsumen, Keputusan Pembelian, WardahAbstract
Penelitian ini bertujuan untuk mengkaji pengaruh Ethical Branding, Transparansi Perusahaan, dan Kepercayaan Konsumen terhadap Keputusan Pembelian produk kosmetik Wardah pada mahasiswa Universitas Negeri Makassar (UNM). Pendekatan kuantitatif digunakan dalam penelitian ini dengan menerapkan metode survei melalui distribusi kuesioner kepada 100 responden yang dipilih. menggunakan teknik purposive sampling. Analisis data dilakukan menggunakan Structural Equation Modeling Partial Least Squares (SEM-PLS) melalui aplikasi SmartPLS. Hasil pengujian model pengukuran menunjukkan bahwa seluruh variabel memiliki tingkat validitas dan reliabilitas yang memadai, ditunjukkan oleh nilai AVE di atas 0,5 serta Cronbach’s Alpha dan Composite Reliability yang melampaui nilai 0,7. Pada model struktural, nilai R-Square sebesar 0,715 mengindikasikan bahwa 71,5% variasi pada Keputusan Pembelian dapat dijelaskan oleh ketiga variabel independen tersebut. Uji hipotesis mengungkapkan bahwa Kepercayaan Konsumen dan Transparansi Perusahaan berpengaruh positif serta signifikan terhadap Keputusan Pembelian, sedangkan Ethical Branding tidak menunjukkan pengaruh yang signifikan. Kepercayaan Konsumen muncul sebagai faktor yang paling kuat dalam mendorong keputusan pembelian. Temuan ini menekankan bahwa pembangunan kepercayaan dan peningkatan transparansi informasi perusahaan memiliki peran yang lebih menentukan dibandingkan strategi branding etis semata. Dengan demikian, hasil Studi ini diharapkan dapat memberikan nilai manfaat bagi pelaku industri kosmetik halal dalam merumuskan strategi pemasaran yang lebih efisien dan terarah pada etika, keterbukaan, dan kepercayaan konsumen.
Downloads
References
Arfah, A. (2025). Analisis dampak transparansi harga dan informasi produk terhadap peningkatan penjualan: Studi kasus pada CV. Puri Pangan Lestari. Ekopedia: Jurnal Ilmiah Ekonomi, 1(3), 1084–1091. https://doi.org/10.63822/de28np49
Aufi, M., & Aji, H. M. (2021). The influence of religiosity, halal knowledge, and subjective norm on halal cosmetic purchase intention among Muslim women in Indonesia. Journal of Islamic Marketing, 12(8), 1462–1477. https://doi.org/10.1108/JIMA-03-2020-0075
Azhar, C., Raihanada, F., Nareshwari, R., & Wikansari, R. (2025). The impact of the Starbucks boycott on the global supply chain to local and the development of coffee MSMEs. Journal of Management and Economics. https://doi.org/10.61722/jrme.v2i1.3727
Akbar, S. S., & Darmaputra, M. F. (2022). Pengaruh periklanan, publisitas, dan promosi penjualan terhadap keputusan pembelian konsumen (Studi Kasus pada Konsumen UMKM Ikan Asap Demak). Ekombis Review: Jurnal Ilmiah Ekonomi dan Bisnis.
Hair, J. F., Jr., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.).
Hakim, R., Santoso, B., & Amelia, D. (2024). Ethical advertising and consumer loyalty: The mediating role of trust. International Journal of Marketing Studies, 16(2), 45–58. https://doi.org/10.5539/ijms.v16n2p45
Hizkia Ihza, F., Nurdin, I., & Lestari, M. (2025). Ethical branding and its impact on consumer trust and loyalty: Evidence from the Indonesian cosmetic industry. Asian Journal of Business Research, 15(1), 33–49. https://doi.org/10.14707/ajbr.1501.004
Hochstein, R., Harmeling, C., & Perko, T. (2023). Toward a theory of consumer digital trust: Meta-analytic evidence of its role in the effectiveness of user-generated content. Journal of the Academy of Marketing Science, 1–21. https://doi.org/10.1007/s11747-023-00982-y
Jati, I. M., Wicaksono, N. G., & Jatmiko, R. M. R. (2024). Exploring the mediating role of brand trust in the impact of digital marketing and online reviews on purchase decisions for beauty products: A case study on students in Solo. International Journal of Science and Research Archive, 13(1), 2597–2603. https://doi.org/10.30574/ijsra.2024.13.1.1948
Kartasasmita, I. K. H., & Kurniawati, N. (2024). Perceived brand ethicality and brand legitimacy of halal cosmetics in Jakarta. Jurnal Ekonomi & Bisnis UII, 29(2), 221–235. https://doi.org/10.20885/jeb.vol29.iss2.art4
Katadata Insight Center. (2024). Wardah dominates Indonesia’s halal cosmetics market with 47.5% share. Katadata.co.id. https://katadata.co.id/
Kock, N., & Hadaya, P. (2018). Minimum sample size estimation in PLS-SEM: The inverse square root and gamma-exponential methods. Information Systems Journal, 28(1), 227–261.
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38. https://doi.org/10.1177/002224299405800302
Kartasasmita, I. K. H., & Kurniawati. (2024). The impact of perceived brand integrity in increasing brand legitimacy in halal cosmetics among Muslim customers in Jakarta, Indonesia. Journal of Islamic Economics Lariba, 10(2), 727–746. https://doi.org/10.20885/jielariba.vol10.iss2.art6
Pertiwi, R. D. (2024). Transparansi keuangan dan kepercayaan konsumen pada produk asuransi di Indonesia. Jurnal Ilmu Ekonomi dan Bisnis FEB UMI, 6(1), 44–53. https://doi.org/10.55677/febumi.v6i1.187
Pardede, L. A., Siregar, I. N. P., Situngkir, L. P. A., Masturasyach, N., & Sirait, D. E. P. (2025). Pengaruh manfaat, kemudahan dan keamanan terhadap minat penggunaan Qris (Quick Response Indonesia Standard) pada pelaku UMKM di Kelurahan Sei Putih Barat Kota Medan. Management Studies and Entrepreneurship Journal, 6(4), 5708–5720. https://doi.org/10.37385/msej.v6i4.8271
Riharjo, I., Efendi, D., Kurnia, K., & Respatia, W. (2025). Analysis of the perceived firm ethicality and brand loyalty through the lens of corporate social responsibility, green brand innovativeness and green marketing: Evidence from an emerging economy. International Journal of Ethics and Systems. https://doi.org/10.1108/ijoes-09-2024-0284
Rizaldi, F. M. (2023). The role of brand image in consumer decision-making in cosmetic industry. Jurnal Manajemen UPI, 11(2), 134–145. https://doi.org/10.17509/jumi.v11i2.28473
Rosari, D. (2025). Ethical branding and consumer trust in emerging markets: A comparative systematic review of local and global brands in Indonesia. TechTalent & Business Review, 1(2), 13–30. https://doi.org/10.63985/ttbr.v1i2.15
Rosari, E. (2025). Brand transparency as a foundation of consumer trust in emerging markets: A systematic review. Journal of Marketing Perspectives, 19(1), 12–28. https://doi.org/10.1016/j.jmp.2025.01.004
Septiarini, E., & Adialita, T. (2024). The effect of green campaigns on green trust and green purchase intention. Journal of Technology and Environmental Awareness Research, 4(4), 67–77. https://doi.org/10.47065/jtear.v4i4.1214
Sameen, T. (2025). The role of ethical marketing issues in consumer-brand relationships in the context of social media marketing. European Journal of Business and Management Research, 10(1), 108–117. https://doi.org/10.24018/ejbmr.2025.10.1.2565
Sansome, K., Wilkie, D., & Conduit, J. (2024). Beyond information availability: Specifying the dimensions of consumer perceived brand transparency. Journal of Business Research, 170, 114358. https://doi.org/10.1016/j.jbusres.2023.114358
Azhar, C., Raihanada, F., Nareshwari, R., & Wikansari, R. (2025). The impact of the Starbucks boycott on the global supply chain to local and the development of coffee MSMEs. Journal of Management and Economics. https://doi.org/10.61722/jrme.v2i1.3727
Tian, Y., Hung, C., & Frumkin, P. (2020). An experimental test of the impact of corporate social responsibility on consumers’ purchasing behavior: The mediation role of trust. Corporate Social Responsibility and Environmental Management, 27, 2972–2982. https://doi.org/10.1002/csr.2015
Yuana, I. A. (2020). The effect of transparency on brand trust. IPTEK Journal of Proceedings Series, (1), The 1st International Conference on Business and Engineering Management (IConBEM), Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia. https://iptek.its.ac.id/index.php/jps/article/view/7859
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Romansyah Sahabuddin, Nurul Syafitri, Sholeha Sholeha, Muh Akmal Surkati, Andi Miftahul Khaer

This work is licensed under a Creative Commons Attribution 4.0 International License.


















