Analisis Pengaruh Promosi dan Word of Mouth terhadap Minat Mahasiswa Menggunakan Produk Perbankan Syariah

Authors

  • Agnisha Yolanda UIN Raden Intan Lampung
  • Raigis Putri Ramadhani UIN Raden Intan Lampung
  • Sendi UIN Raden Intan Lampung

DOI:

https://doi.org/10.31004/riggs.v4i2.630

Keywords:

Promotion, Word of Mounth, Students, Islamic Banking

Abstract

This research explores how advertising and word-of-mouth affect students' interest in Islamic banking. Using a quantitative survey of 120 students and multiple linear regression analysis, the study found that both promotional efforts and word-of-mouth referrals positively and significantly impact student interest. However, word-of-mouth proved to be the more powerful influence. The findings emphasize the value of experiential marketing and peer influence in promoting Islamic banking services to students.

Downloads

Download data is not yet available.

References

Muchsinin, F., Sari, D. P., & Latifah, N. (2024). Pengaruh promosi terhadap minat mahasiswa menggunakan produk perbankan syariah. Jurnal Ekonomi Integra, 14(2), 25–37.

Amirah, S., Muchsinin, F., Rizki, A., & Salma, R. (2023). The effect of word of mouth on students’ interest in Islamic banking products. NISBAH: Jurnal Ekonomi Syariah, 5(2), 45–59.

Wardah, S. (2024). The influence of word of mouth on student interest in using Islamic banking services: A case study of UIN Syarif Hidayatullah Jakarta. Jurnal Ekonomi dan Bisnis Islam, 8(1), 22–34.

Rahman, M. K., Hoque, M. N., Yusuf, S. N. S., Yusoff, M. N. H. B., & Begum, F. (2023). Do customers’ perceptions of Islamic banking services predict satisfaction and word of mouth? Evidence from Islamic banks in Bangladesh. PLOS ONE, 18(1), e0280108. https://doi.org/10.1371/journal.pone.0280108

Suryaning, M. (2022). Pengaruh motivasi menabung dan pengetahuan tentang produk perbankan terhadap minat menabung di Bank Syariah Indonesia KCP MT. Haryono Magetan (Studi pada masyarakat Desa Setren Bendo Magetan). Skripsi, Fakultas Ekonomi dan Bisnis Islam, IAIN Ponorogo.

Salsabila, T. L., & Rozza, S. (2022). Pengaruh promosi media digital dan word of mouth terhadap keputusan nasabah dalam menggunakan BSI Mobile dari Bank Syariah Indonesia. Account: Jurnal Akuntansi, Keuangan dan Perbankan, 11(1), 85–94. https://doi.org/10.32722/account.v11i1.6699

Downloads

Published

23-05-2025

How to Cite

[1]
A. Yolanda, R. P. Ramadhani, and S. Sendi, “Analisis Pengaruh Promosi dan Word of Mouth terhadap Minat Mahasiswa Menggunakan Produk Perbankan Syariah”, RIGGS, vol. 4, no. 2, pp. 1201–1206, May 2025.

Issue

Section

Articles