A Comparative Analysis of Cloud-Based Information Systems Adoption in Small and Medium Enterprise

Soleman Soleman

doi:10.31004/riggs.v4i2.1050

Authors

Soleman Soleman Universitas Borobudur

DOI:

https://doi.org/10.31004/riggs.v4i2.1050

Keywords:

Cloud-Based Information Systems, SMEs, Technology Adoption, Digital Transformation

Abstract

The adoption of cloud-based information systems (CBIS) has significantly transformed operational efficiency and competitiveness among Small and Medium Enterprises (SMEs). However, adoption rates and implementation outcomes vary across different contexts, sectors, and regions. This study presents a comparative analysis of CBIS adoption among SMEs to identify key drivers, barriers, and performance impacts. Using a mixed-methods approach, data were collected through surveys and interviews from SMEs operating in manufacturing, services, and retail sectors across two distinct regions. The analysis was framed using the Technology-Organization-Environment (TOE) model and Diffusion of Innovation (DOI) theory. The findings reveal that technological readiness, perceived benefits, top management support, and regulatory environment significantly influence adoption decisions. Furthermore, SMEs that successfully adopted CBIS reported improved data accessibility, cost efficiency, and scalability, although challenges such as security concerns and lack of technical expertise persist. The study provides practical implications for SME decision-makers and policy recommendations for facilitating digital transformation in the SME sector.

Downloads

Download data is not yet available.

References

Abdollahzadehgan, A., Che Hussin, A. R., Gohary, M. M., & Amini, M. (2013). The Organizational Critical Success Factors for Adopting Cloud Computing in SMEs. Journal of Information Systems Research and Innovation, 4(1), 67–74.

Ali, M., Nurhayati, R., Wantu, H. M., Amri, M., & Santosa, T. A. (2024). The Effectiveness of Jigsaw Model Based on Flipped Classroom to Improve Students ’ Critical Thinking Ability in Islamic Religious Education Learning. Jurnal Obsesi : Jurnal Pendidikan Anak Usia Dini, 8(5), 1069–1078. https://doi.org/10.31004/obsesi.v8i5.6190

Alshamaila, Y., Papagiannidis, S., & Li, F. (2013). Cloud computing adoption by SMEs in the north east of England: A multi-perspective framework. Journal of Enterprise Information Management, 26(3), 250–275. https://doi.org/10.1108/17410391311325225

Alshirah, M. H., Lutfi, A., Alshira’h, A. F., Saad, M., Ibrahim, N. M. E. S., & Mohammed, F. M. (2021). Influences of the environmental factors on the intention to adopt cloud based accounting information system among SMEs in Jordan. Accounting, 7(3), 645–654. https://doi.org/10.5267/j.ac.2020.12.013

Asnur, L., Jalinus, N., Faridah, A., Apra, T., Ambiyar, R. D., & Utami, F. (2024). Video-blogs ( Vlogs ) -based Project : A Meta Analysis. 14(5), 1553–1557.

Carcary, M., Doherty, E., & Conway, G. (2014). The Adoption of Cloud Computing by Irish SMEs – an Exploratory Study. Electronic Journal of Information Systems Evaluation, 17(1), 3–14.

Dao, V. T., & Abraham, T. (2021). An Empirical Examination of the Use of IS-enabled Sustainability Initiatives Across the Integrated Sustainability Framework. Pacific Asia Journal of the Association for Information Systems, 13(3), 57–85. https://doi.org/10.17705/1pais.11303

Dewanto, D., Wantu, H. M., Dwihapsari, Y., Santosa, T. A., & Agustina, I. (2023). Effectiveness of The Internet of Things (IoT)-Based Jigsaw Learning Model on Students’ Creative Thinking Skills: A- Meta-Analysis. Jurnal Penelitian Pendidikan IPA, 9(10), 912–920. https://doi.org/10.29303/jppipa.v9i10.4964

Gupta, S., Misra, S. C., Singh, A., Kumar, V., & Kumar, U. (2017). Identification of challenges and their ranking in the implementation of cloud ERP: A comparative study for SMEs and large organizations. International Journal of Quality and Reliability Management, 34(7), 1056–1072. https://doi.org/10.1108/IJQRM-09-2015-0133

Hamdar, A. (2020). Implementing Cloud-Based Enterprise Resource Planning Walden University.

Hassan, H., Nasir, M. H. M., Khairudin, N., & Adon, I. (2017). Factors Influencing Cloud Computing Adoption in. Journal of ICT, 16(1), 21–41.

Jayeola, O., Sidek, S., Rahman, A. A., Mahomed, A. S. B., & Hu, J. (2022). CLOUD COMPUTING ADOPTION IN SMALL AND MEDIUM ENTERPRISES (SMEs): A SYSTEMATIC LITERATURE REVIEW AND DIRECTIONS FOR FUTURE RESEARCH. International Journal of Business and Society, 23(1), 226–243. https://doi.org/10.33736/ijbs.4610.2022

Karunagaran, S., Mathew, S. K., & Lehner, F. (2016). Differential adoption of cloud technology: A multiple case study of large firms and SMEs. 2016 International Conference on Information Systems, ICIS 2016, 1–15.

Kumar, D., Samalia, H. V., & Verma, P. (2017). Factors Influencing Cloud Computing Adoption by Small and Medium-Sized Enterprises (SMEs) In India. Pacific Asia Journal of the Association for Information Systems, 9(3), 25–48. https://doi.org/10.17705/1pais.09302

Oktarina, K., Suhaimi, Santosa, T. A., Razak, A., Irdawati, Ahda, Y., Lufri, & Putri, D. H. (2021). Meta-Analysis: The Effectiveness of Using Blended Learning on Multiple Intelligences and Student Character Education During the Covid-19 Period. International Journal of Education and Curriculum Application, 4(3), 184–192. http://journal.ummat.ac.id/index.php/IJECA/article/view/5505

Pathan, Z. H., Jianqiu, Z., Akram, U., Latif, Z., Khan, M. K., & Tunio, M. Z. (2017). Essential factors in cloud-computing adoption by smes. Human Systems Management, 36(4), 261–275. https://doi.org/10.3233/HSM-17133

Pramuka, B. A., & Pinasti, M. (2020). Does cloud-based accounting information system harmonize the small business needs? Journal of Information and Organizational Sciences, 44(1), 141–156. https://doi.org/10.31341/jios.44.1.6

Rahman, S., & Hossain, M. Z. (2024). Cloud-Based Management Information Systems Opportunities and Challenges for Small and Medium Enterprises ( SMEs ). 1(1).

Sadoughi, F., Ali, O., & Erfannia, L. (2020). Evaluating the factors that influence cloud technology adoption—comparative case analysis of health and non-health sectors: A systematic review. Health Informatics Journal, 26(2), 1363–1391. https://doi.org/10.1177/1460458219879340

Skafi, M., Yunis, M. M., & Zekri, A. (2020). Factors influencing SMEs’ adoption of cloud computing services in Lebanon: An empirical analysis using TOE and contextual theory. IEEE Access, 8, 79169–79181. https://doi.org/10.1109/ACCESS.2020.2987331

Suryono, W., Haryanto, B. B., Santosa, T. A., Suharyat, Y., & Sappaile, B. I. (2023). The Effect of The Blended Learning Model on Student Critical Thinking Skill : Meta-analysis. Edumaspul - Jurnal Pendidikan, 7(1), 1386–1397.

Widyastuti, D., & Irwansyah, M. (2018). Benefits And Challenges Of Cloud Computing Technology Adoption In Small And Medium Enterprises (SMEs). 41, 241–246. https://doi.org/10.2991/bcm-17.2018.46

Zulkifli, Z., Satria, E., Supriyadi, A., & Santosa, T. A. (2022). Meta-analysis: The effectiveness of the integrated STEM technology pedagogical content knowledge learning model on the 21st century skills of high school students in the science department. Psychology, Evaluation, and Technology in Educational Research, 5(1), 32–42. https://doi.org/10.33292/petier.v5i1.144