Pengaruh Organization Culture dan Employee Engagement terhadap Employee Performance pada Dispendukcapil Kab. Grobogan yang di Mediasi oleh Job Satisfaction

Dahlia Fajar Nur Anggraini; Hendar Hendar

doi:10.31004/riggs.v5i2.8474

Authors

Dahlia Fajar Nur Anggraini Universitas Islam Sultan Agung
Hendar Hendar Universitas Islam Sultan Agung

DOI:

https://doi.org/10.31004/riggs.v5i2.8474

Keywords:

Budaya Organisasi, Keterlibatan Karyawan, Kinerja Karyawan, Kepuasan Kerja, PLS

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh budaya organisasi dan keterlibatan karyawan terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel mediasi pada karyawan Dinas Kependudukan dan Pencatatan Sipil (DISPENDUKCAPIL) Kabupaten Grobogan. Penelitian dilatarbelakangi oleh pentingnya peningkatan kualitas sumber daya manusia dalam instansi pemerintahan guna menciptakan pelayanan publik yang efektif, efisien, dan profesional. Budaya organisasi yang baik serta tingginya keterlibatan karyawan diyakini mampu meningkatkan kepuasan kerja dan berdampak pada peningkatan kinerja pegawai. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner kepada karyawan DISPENDUKCAPIL Kabupaten Grobogan sebagai responden penelitian. Teknik analisis data yang digunakan adalah Partial Least Square (PLS) berbasis software SmartPLS untuk menguji hubungan antarvariabel secara langsung maupun tidak langsung. Hasil penelitian menunjukkan bahwa budaya organisasi berpengaruh positif dan signifikan terhadap kepuasan kerja dan kinerja karyawan. Keterlibatan karyawan juga terbukti berpengaruh positif dan signifikan terhadap kepuasan kerja serta kinerja karyawan. Selain itu, kepuasan kerja memiliki pengaruh positif dan signifikan terhadap kinerja karyawan. Hasil pengujian mediasi menunjukkan bahwa kepuasan kerja mampu memediasi hubungan antara budaya organisasi dan keterlibatan karyawan terhadap kinerja karyawan. Temuan ini mengindikasikan bahwa semakin baik budaya organisasi dan semakin tinggi keterlibatan karyawan, maka kepuasan kerja pegawai akan meningkat dan berdampak pada peningkatan kinerja karyawan. Penelitian ini diharapkan dapat menjadi bahan pertimbangan bagi instansi pemerintah dalam meningkatkan kualitas kinerja pegawai melalui penguatan budaya organisasi, peningkatan keterlibatan karyawan, dan penciptaan kepuasan kerja yang optimal.

Downloads

Download data is not yet available.

References

Aboramadan, M., Albashiti, B., Alharazin, H., & Zaidoune, S. (n.d.). Organizational culture, innovation and performance: a study from a non-western context. https://doi.org/10.1108/JMD-06-2019-0253

Aggarwal, S. (2024). Impact of dimensions of organisational culture on employee satisfaction and performance level in select organisations. IIMB Management Review, 36(3), 230–238. https://doi.org/10.1016/j.iimb.2024.07.001

Akanmu, M. D., Panatik, S. A. B., & Shahrin, R. (2025). The influence of performance appraisal practices on employee engagement at higher education institutions of Malaysia. Cogent Business and Management, 12(1). https://doi.org/10.1080/23311975.2024.2442093

Akinwale, O. E., & George, O. J. (2020). Work environment and job satisfaction among nurses in government tertiary hospitals in Nigeria. Rajagiri Management Journal, 14(1), 71–92. https://doi.org/10.1108/ramj-01-2020-0002

Azmy, A. (2021). The Effect of Employee Engagement and Job Satisfaction on Workforce Agility Through Talent Management in Public Transportation Companies. Media Ekonomi Dan Manajemen, 36(2), 212. https://doi.org/10.24856/mem.v36i2.2190

Bhardwaj, B., & Kalia, N. (2021). Contextual and task performance: role of employee engagement and organizational culture in hospitality industry. Vilakshan - XIMB Journal of Management, 18(2), 187–201. https://doi.org/10.1108/xjm-08-2020-0089

Bhat, S. A., Bashir, M., & Jan, H. (2024). Work engagement and perceived job performance: does information communication technology orientation matter? Global Knowledge, Memory and Communication, ahead-of-p(ahead-of-print). https://doi.org/10.1108/GKMC-07-2023-0245

Cao, T. H. V., Chai, D. S., Nguyen, L. P., Nguyen, H. T. H., Han, C. S. hyun, & Park, S. (2024). Learning organization and employee performance: the mediating role of job satisfaction in the Vietnamese context. Learning Organization, 32(7), 53–73. https://doi.org/10.1108/TLO-09-2023-0177

De Romario, F., Ayu, G., Asri, M., Putri, D., Dewa, I., Badera, N., Wijana, N., & Putra, A. (2019). Effect of Budget Participation Towards Regional Government Managerial Performance. International Research Journal of Management, IT and Social Sciences, 6(3), 101–107. https://doi.org/10.21744/IRJMIS.V6N3.638

Eckermann, S., Hordacre, A. L., & McIntyre, E. (2007). Making the connections. In Australian Journal of Rural Health (Vol. 15, Issue 1). https://doi.org/10.1111/j.1440-1584.2007.00855.x

Egemen, M. (2024). Assessing the individual effects of different job satisfaction facets on the job performance of qualified employees in the unique conditions of the construction industry. Ain Shams Engineering Journal, 15(7), 102789. https://doi.org/10.1016/j.asej.2024.102789

Eny Ariyanto, Moch Hamied Wijaya, A. N. M. S. (2025). The Effect of Employee Engagement (Vigor, Dedication, and Absorption) on Job Satisfaction at PT Pelindo 1. International Journal of Current Science Research and Review, 08(02), 673–679. https://doi.org/10.47191/ijcsrr/v8-i2-11

Evada Rustina, Dermawan, A., Vidyaningrum, B., & Suwandi. (2025). The Impact of Job Satisfaction and Employee Engagement on Employee Performance. Jurnal Ilmiah Manajemen Kesatuan, 13(3), 1859–1870. https://doi.org/10.37641/jimkes.v13i3.3336

Fadillah, A., Haula Syifa Utari, & Andreas Wahyu Gunawan. (2023). Pengaruh Organization Culture Terhadap Job Performance Yang Dipengaruhi Oleh Employee Engagement Dan Job Satisfaction Di Pt. Xyz. Jurnal Ekonomi Trisakti, 3(2), 2299–2308. https://doi.org/10.25105/jet.v3i2.16964

Gkliati, A., Saiti, A., Chletsos, M., & Bechlioulis, A. P. (2025). The relationship of Minimum Wage on Employees’ Well–being, Job satisfaction and Work–life balance. International Journal of Organizational Analysis, ahead-of-p(ahead-of-print). https://doi.org/10.1108/IJOA-05-2024-4520

Hofstede, G. (1989). Organising for cultural diversity. European Management Journal, 7(4), 390–397. https://doi.org/10.1016/0263-2373(89)90075-3

Hossan, D., Dato’ Mansor, Z., & Jaharuddin, N. S. (2023). Research Population and Sampling in Quantitative Study. International Journal of Business and Technopreneurship (IJBT), 13(3), 209–222. https://doi.org/10.58915/ijbt.v13i3.263

Ikuabe, M., Aigbavboa, C. O., Anumba, C., & Oke, A. E. (2023). Performance measurement indicators influential to the espousal of cyber-physical systems for facilities management – a Delphi approach. Construction Innovation, 24(7), 124–142. https://doi.org/10.1108/CI-09-2022-0230

Indrayani, I., Nurhatisyah, N., Damsar, D., & Wibisono, C. (2024). How does millennial employee job satisfaction affect performance? Higher Education, Skills and Work-Based Learning, 14(1), 22–40. https://doi.org/10.1108/HESWBL-01-2023-0004

Iskamto, D. (2023). Organizational Culture and Its Impact on Employee Performance. International Journal of Management and Digital Business, 2(1), 47–55. https://doi.org/10.54099/ijmdb.v2i1.584

Jindain, C., & Gilitwala, B. (2024). The factors impacting the intermediating variable of employee engagement toward employee performance in a hybrid working model. Rajagiri Management Journal, 18(2), 167–179. https://doi.org/10.1108/ramj-08-2023-0237

Labrague, L. J. (2024). Linking Toxic Leadership With Work Satisfaction and Psychological Distress in Emergency Nurses: The Mediating Role of Work-Family Conflict. Journal of Emergency Nursing, 50(5), 670–678. https://doi.org/10.1016/J.JEN.2023.11.008

Lie, D., Sherly, S., Dharma, E., Wakhyuni, E., & Sudirman, A. (2021). Reflections on Teacher Job Satisfaction: The Role of Principal Supervision, Organizational Culture, Motivation, and Compensation. Jurnal Organisasi Dan Manajemen, 17(2), 234–248. https://doi.org/10.33830/jom.v17i2.1302.2021

Liqiang, Y., Zang, X., & Dunjie, L. (2024). Transforming youth sports team performance in the Era of digitalization: The Interplay of charismatic leadership, satisfaction, and team engagement drivers. Heliyon, 10(15). https://doi.org/10.1016/j.heliyon.2024.e34904

Ludwikowska, K. (2023). Employee-oriented human resource policy as a factor shaping the influence of servant leadership on job performance. International Journal of Productivity and Performance Management, 72(8), 2335–2348. https://doi.org/10.1108/IJPPM-09-2021-0525

Manajemen, P. S., Andi, U., Palopo, D., Studi, P., Pembangunan, E., Andi, U., & Palopo, D. (2020). JEMMA ( Jurnal of Economic , Management , and Accounting ) Analisis Employee Engagement Melalui Dimensi Vigor , Dedication dan Absorption pada PT . Sumber Graha Sejahtera Di Kabupaten Luwu. 3, 173–180.

Maryati, T., Danupranata, G., Musoli, M., & Nugraha, S. S. (2024). Job Satisfaction’s Impact on Employee Performance: The Mediating Role of Employee Engagement. Sentralisasi, 13(2), 13–30. https://doi.org/10.33506/sl.v13i2.3202

Nassani, A. A., Badshah, W., Grigorescu, A., Cozorici, A. N., Yousaf, Z., & Zhan, X. (2024). Participatory leadership and supportive organisational culture Panacea for job satisfaction regulatory role of work-life balance. Heliyon, 10(16), e36043. https://doi.org/10.1016/j.heliyon.2024.e36043

Ngwenya, B., & Pelser, T. (2020). Impact of psychological capital on employee engagement, job satisfaction and employee performance in the manufacturing sector in Zimbabwe. SA Journal of Industrial Psychology, 46(August 2020), 1–12. https://doi.org/10.4102/sajip.v46i0.1781

Nishanthi, B., Hariharan, C., Babu, M., Srinivasan, S., & Anandhabalaji, V. (2025). Exploring workplace spirituality and its impact on organizational effectiveness: A bibliometric review and prospective research directions. Social Sciences and Humanities Open, 12(June), 101685. https://doi.org/10.1016/j.ssaho.2025.101685

Novera Sarumpaet, C., & Tajib, E. (2023). The Influence of Organizational Culture and Employee Engagement on Employee Performance Through Job Satisfaction of Employees at Pt Generasi Teknologi Buana. Indonesian Journal of Economic & Management Sciences, 1(2), 129–142. https://doi.org/10.55927/ijems.v1i2.3790

Nyabvudzi, T., & Chinyamurindi, W. (2025). The impact of technology factors on work engagement, decent work and job satisfaction in the South African public service: a path analysis approach. Employee Relations: The International Journal, 47(9), 82–98.

Oluwatosin, V. (2023). A Review on Primary Sources of Data and Secondary Sources of Data. European Journal of Education and Pedagogy, 2(3), 1–7. www.ej-edu.orgdoi:http://dx.doi.org/19810.21091/

Otoo, F. N. K. (2024a). Does employee engagement mediate the nexus of job resource and employee turnover intentions? IIMT Journal of Management, 1(2), 130–170. https://doi.org/10.1108/iimtjm-10-2023-0032

Otoo, F. N. K. (2024b). The mediating role of employee performance in the relationship between human resource management (HRM) practices and police service effectiveness. IIM Ranchi Journal of Management Studies, 3(2), 108–141. https://doi.org/10.1108/irjms-08-2023-0070

PAAIS, M., & PATTIRUHU, J. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. The Journal of Asian Finance, Economics and Business, 7, 577–588. https://doi.org/10.13106/jafeb.2020.vol7.no8.577

Pangarso, A., Saragih, R., & Nuriz, W. A. (2021). Transformative Leadership and Organizational Culture Effect on Employee Performance: Evidence From the Indonesia Logistics Bureau. Jurnal Manajemen Dan Kewirausahaan, 23(2), 148–158. https://doi.org/10.9744/jmk.23.2.148-158

Putra, J. Y. P. (2020). Pengaruh Career Development dan Organizational Culture terhadap Job Satisfaction serta Dampaknya pada Employee Performance. Jurnal Ilmu Manajemen, 8(4), 1185. https://doi.org/10.26740/jim.v8n4.p1185-1200

Ramirez-Lozano, J., Peñaflor-Guerra, R., & Sanagustín-Fons, V. (2023). Leadership, Communication, and Job Satisfaction for Employee Engagement and Sustainability of Family Businesses in Latin America. Administrative Sciences, 13(6). https://doi.org/10.3390/admsci13060137

Rasheed, R., Rashid, A., Tunio, M. N., & Amirah, N. A. (2025). Measuring the impact of leadership attributes on employee engagement through psychological empowerment: a study from the pharmaceutical industry. Evidence-Based HRM: A Global Forum for Empirical Scholarship, ahead-of-p(ahead-of-print). https://doi.org/10.1108/EBHRM-08-2024-0307

Reader, T. W., Gillespie, A., Hald, J., & Patterson, M. (2020). Unobtrusive indicators of culture for organizations: a systematic review. European Journal of Work and Organizational Psychology, 29(5), 633–649. https://doi.org/10.1080/1359432X.2020.1764536

ROBERTH, D. A. M. (2017). Kinerja Pegawai Dalam Pelayanan Kependudukan Pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Mamasa Provinsi …. Repository.Ut.Ac.Id. http://repository.ut.ac.id/7920/1/43148.pdf

Saebah, N., & Merthayasa, A. (2024). The Influence of Organizational Culture on Employee Performance with Organizational Commitment as an Intervening Variable. International Journal of Social Service and Research, 4(03), 744–751. https://doi.org/10.46799/ijssr.v4i03.685

Vargas-Halabi, T., & Yagüe-Perales, R. M. (2024). Organizational culture and innovation: exploring the “black box.” European Journal of Management and Business Economics, 33(2), 174–194. https://doi.org/10.1108/EJMBE-07-2021-0203

Wangchuk, S., Murari, K., & Das, P. K. (2024). Managerial coaching as antecedent to employee engagement and organization citizenship behaviors: evidence from India. Vilakshan - XIMB Journal of Management, 21(2), 210–228. https://doi.org/10.1108/xjm-07-2023-0159

Wuryaningrat, N. F., Hidayat, N., & Kumajas, M. L. (2024). The Impact of Transformational and Transactional Leadership on Employee Performance. Klabat Journal of Management, 5(2), 103–113. https://doi.org/10.1108/MANM-03-2024-0022

Xiao, H., Xie, W., & Liu, B. (2024). An empirical study on the influence of new generation employees’ job satisfaction on contextual performance in the energy industry. Heliyon, 10(9), e30073. https://doi.org/10.1016/j.heliyon.2024.e30073

Yoon, Y., & Almond, B. (2024). Christians and the Parable of the Vineyard Workers : Christianity , distributive justice perception , and job satisfaction. 29(3), 293–320. https://doi.org/10.1108/EJMS-01-2024-0009

---