Pemanfaatan Instagram Solo Safari sebagai Promosi untuk Meningkatkan Minat Kunjungan

Authors

  • Ryan Denata Saputra Sekolah Tinggi Pariwisata Sahid Surakarta
  • Jasanta Peranginangin Sekolah Tinggi Pariwisata Sahid Surakarta
  • Suharto Suharto Sekolah Tinggi Pariwisata Sahid Surakarta

DOI:

https://doi.org/10.31004/riggs.v4i3.3106

Keywords:

Digital Promotion, Instagram, Content, Visit Intention Solo Safari

Abstract

In today's digital age, social media has become the primary means of promoting tourism. Instagram, as a visual platform, allows information to be conveyed to locations through aesthetic, interactive, and easily accessible content. The Solo Safari educational and conservation tourist destination in Surakarta City uses its official Instagram account, @solosafari.id, to build its image, reach a wide audience, and increase tourist interest. The purpose of this study is to examine the use of Solo Safari's Instagram as a promotional medium, identify useful content indicators, and discover problems and opportunities in its management. Descriptive qualitative research was used, with data collection through observation, interviews, and documentation. Data analysis used the Miles & Huberman model, which includes presentation, verification, and reduction. The results of the study indicate that Solo Safari's Instagram content, which emphasizes visual aesthetics, storytelling, information relevance, consistency of posts, and interactivity, plays a significant role in increasing the number of visits received. However, changes in Instagram's algorithm, rapid changes in digital trends, and limited human resources for content management are new problems. This study found that Instagram is an effective tool for promoting educational tourist destinations. Destination managers can use it to gain new ideas.

Downloads

Download data is not yet available.

References

Appel, G., Grewal, L., Hadi, R., & Stephen, A. T. (2020). The Future of Social Media in Marketing. Journal of the Academy of Marketing Science, 48(1), 79–95. https://doi.org/10.1007/s11747-019-00695-1

Blanco-Moreno, S., González-Fernández, A. M., Muñoz-Gallego, P. A., & Casaló, L. V. (2024). Understanding Engagement with Instagram Posts about Tourism Destinations. Journal of Destination Marketing & Management, 34, 100948. https://doi.org/10.1016/j.jdmm.2024.100948

Çelik, K., & Aslan, A. (2024). The Impact of Electronic Word of Mouth (eWOM) on Visit Intention Within the Framework of the Information Adoption model: A study on Instagram Users. International Journal of Marketing, Communication and New Media, 12(23), 108–130. https://doi.org/10.54663/2182-9306.2024.v.12.n.108-130

Ferreira, L. B., & Souza, I. C. M. R. (2025). The influence of Instagram Digital Marketing on Tourist Destination Image and Visit intention. Marketing & Tourism Review, 10(1). https://doi.org/10.29149/mtr.v10i1.8927

Hawwa, Kharisma Nur, Sugiman, dan Peranginangin, Jasanta (2025) Promosi Pariwisata Melalui Instagram Di Desa Wisata Pelangas Kabupaten Bangka Barat, Journal of Artificial Intelligence and Digital Business, Volume 4, No. 3 DOI: https://doi.org/ 10.31004/riggs.v4i3.2230

Firmansyah, R. (2020). Pemanfaatan Platform Instagram @desawisatasayan sebagai Media Promosi di Desa Wisata Sayan. Jurnal ALTASIA, 6(1), 75–80. https://doi.org/10.37253/altasia.v6i1.9011

Kementerian Pariwisata dan Ekonomi Kreatif. (2022). Strategi Digitalisasi Pariwisata Berkelanjutan. Jakarta: Kemenparekraf RI.

Kilipiri, E., Papaioannou, E., & Kotzaivazoglou, I. (2023). Social Media and Influencer Marketing for Promoting Sustainable Tourism Destinations: The Instagram case. Sustainability, 15(8), 6374. https://doi.org/10.3390/su15086374

Kotler, P., & Keller, K. L. (2012). Marketing Management (14th ed.). Pearson Education.

Manthiou, A., Chiang, L., & Tang, L. R. (2021). Identifying and responding to customer needs on Airbnb: An analysis of user-generated content and host responses. Journal of Business Research, 132, 789–802. https://doi.org/10.1016/j.jbusres.2020.11.007

Mariani, M. M., Borghi, M., & Gretzel, U. (2021). Online Customer Engagement in Tourism: Systematic Literature Review and Research Agenda. Tourism Management Perspectives, 37, 100784. https://doi.org/10.1016/j.tmp.2020.100784

Mele, E., Kerkhof, P., & Cantoni, L. (2021). Analyzing Cultural Tourism Promotion on Instagram: A cross-cultural perspective. Journal of Travel & Tourism Marketing, 38(3), 326–340. https://doi.org/10.1080/10548408.2021.1906382

Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). Thousand Oaks, CA: SAGE Publications.

Mubaroq, A. B. S., & Faristiana, A. R. (2023). Pemanfaatan Instagram sebagai Media Promosi dalam Meningkatkan Minat Pengunjung Taman Wisata Madiun Umbul Square. SOSIAL: Jurnal Penelitian Ilmu-Ilmu Sosial, 24(2), 75–78.

Nguyen, T. H., Nguyen, T. M., & Simkin, L. (2022). Understanding travel decisions of digital natives: The role of online engagement and social media. Journal of Travel Research. https://doi.org/10.1177/00472875221078934

Peranginangin, J.(2019) Antecedents of Revisited Intention: Evidence From Indonesia Zoo Tourism, Contaduría y Administración, Volume 64, No. 1

Peranginangin, J (2025) Manajemen Desa Wisata, PT Indonesia Delapan Kreasi Nusa, Jakarta

Putra, H. P., & Santosa, I. (2021). Strategi Komunikasi Destinasi Wisata di Media Sosial: Studi Instagram sebagai media promosi digital. Jurnal Ilmu Komunikasi, 19(2), 123–135. https://doi.org/10.24002/jik.v19i2.4551

Rahayu, L. (2022). Strategi Promosi Digital Pariwisata melalui Fitur Instagram. Jurnal Komunikasi Digital dan Pariwisata, 5(1), 44–53.

Sembiring, T, Peranginangin, J, Kartika G (2024) Buku Ajar Metodologi Penelitian Kuantitatif dan Kualitatif, Sabajaya Publising

Sinaga, D. L. P., Rossi, F. N., & Firmansyah, R. (2024). Pemanfaatan Platform Instagram @desawisatasayan sebagai Media Promosi di Desa Wisata Sayan. Jurnal ALTASIA, 6(1), 75–79. https://doi.org/10.37253/altasia.v6i1.9011

Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Volo, S., & Irimiás, A. (2021). Co-creation and Tourism Destination Image: A Narrative Review. Tourism Review, 76(3), 756–767. https://doi.org/10.1108/TR-12-2019-0490

We Are Social. (2023). Digital 2023: Indonesia. Retrieved from https://datareportal.com/reports/digital-2023-indonesia.

Downloads

Published

14-10-2025

How to Cite

[1]
R. D. Saputra, J. Peranginangin, and S. Suharto, “Pemanfaatan Instagram Solo Safari sebagai Promosi untuk Meningkatkan Minat Kunjungan ”, RIGGS, vol. 4, no. 3, pp. 7455–7461, Oct. 2025.