The Impact of Work-Life Balance and Workload on Employee Turnover Intention at PT XYZ in Tangerang Regency
DOI:
https://doi.org/10.69693/ijmst.v4i3.13301Keywords:
Work Life Balance, Workload, Employee Turnover IntentionAbstract
This study aims to determine the effects of work-life balance and workload on employee turnover intention at PT XYZ in Tangerang Regency, both partially and simultaneously. This research employs a quantitative approach using a saturated sampling technique. Data were analyzed through validity and reliability tests, classical assumption tests, simple and multiple linear regression, correlation analysis, coefficient of determination, t-tests, and F-tests. The results show that work-life balance has a positive and significant partial effect on employee turnover intention, as indicated by the regression equation Y = 7.970 + 0.665X1, a correlation coefficient of 0.773, and a coefficient of determination of 59.8%. The t-test result shows a calculated t-value of 10.194, exceeding the critical t-value of 1.994, with a significance value of 0.000 < 0.05. Workload also has a positive and significant partial effect, with the regression equation Y = 7.779 + 0.567X2, a correlation coefficient of 0.681, and a coefficient of determination of 46.4%. The calculated t-value of 7.779 exceeds 1.994, with a significance value of 0.000 < 0.05. Simultaneously, work-life balance and workload significantly affect turnover intention, as shown by the regression equation Y = 10.895 + 0.496X1 + 0.240X2, a correlation coefficient of 0.801, and a coefficient of determination of 64.2%. The F-test confirms this effect, with a calculated F-value of 61.898 exceeding 3.130 and a significance value of 0.000 < 0.05. These findings highlight the importance of employee well-being and fair workload allocation in reducing turnover intention
References
1. F Agustia, A. M. (2024). Strategi Pengembangan Sumber Daya Manusia Dalam Meningkatkan Kinerja Karyawan Rumah Sakit Permata Hati Tangerang. Jurnal ASIK: Jurnal Administrasi, Bisnis, Ilmu Manajemen & Kependidikan, 2(1), 65–74. https://doi.org/10.59639/asik.v2i1.55
2. Andayani, M. (2020). Analisis Pengaruh Kepuasan Kerja, Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Pt. Prima Indojaya Mandiri Kabupaten Lahat. MOTIVASI, 5(1), 797. https://doi.org/10.32502/mti.v5i1.2476
3. Arianto, N., & Kasmad, K. (2023). Pengaruh Kualitas Pelayanan Dan Harga Terhadap Keputusan Pembelian Pada Lottemart. KARIR Jurnal Ilmiah Manajemen, 2(1), 58–71. https://doi.org/10.32493/karir.v2i1.30064
4. B. A. Husain, A. B. Santoso, and E. Krisyanto, “Pengaruh work life balance dan Kompensasi Terhadap Produktivitas Karyawan Pada PT. Pratama Abadi Industri Kota Tangerang Selatan”, RIGGS, vol. 5, no. 1, pp. 10978–10985, Apr. 2026. https://doi.org/10.31004/riggs.v5i1.6187
5. Delyuzar, R. A., Tambunan, K. A., & Paramita, A. S. (2025). Analisis Faktor Turnover Karyawan Pada PT HM Tangerang. Jurnal Ekonomi, Manajemen, Akuntansi Dan Keuangan, 7(1), 12. https://doi.org/10.53697/emak.v7i1.3372
6. Eprianto, I., Djunaedi, Mulyanto, T., & Sumarno, S. (2025). Digital Transformation in Human Resource Management: Challenges and Opportunities for Modern Organizations. Maneggio, 2(1), 11–24. https://doi.org/10.62872/vv9pmq42
7. Fajriah, Y. (2025). Strategi Manajemen Sumber Daya Manusia Dalam Menghadapi Turnover Tinggi. JURNAL ECONOMINA, 4(3), 97–103. https://doi.org/10.55681/economina.v4i3.1534
8. Fatkhurohmah, F., Pratiwi, P. H., & Martiana, A. (2020). Manajemen Organisasi Dalam Membangun Loyalitas Anggota Organisasi Ikatan Pelajar Muhammadiyah Di DIY. DIMENSIA: Jurnal Kajian Sosiologi, 7(2), 53–67. https://doi.org/10.21831/dimensia.v7i2.32650
9. Handayani, A. J., Sugiono, E., Efendi, S., & Hasanudin. (2025). Enhancing Employee Performance through Career Development, Training, and Human Resource Planning: The Mediating Effect of Motivation. Jurnal Ilmiah Manajemen Kesatuan, 13(6), 4361–4374. https://doi.org/10.37641/jimkes.v13i6.4076
10. Hernanda, B. Y., Prawitowati, T., & Yulianti, E. (2025). Dampak pengalaman karyawan terhadap intensi turnover melalui keterikatan dan kepuasan kerja karyawan. Journal of Business & Banking, 14(2), 252–272. https://doi.org/10.14414/jbb.v14i02.5022
11. Kotimah, C., Evi, & Safitri, R. D. (2023). Turnover intention pada karyawan telework: Tinjauan literatur sistematis. Cognicia, 11(2), 112–120. https://doi.org/10.22219/cognicia.v11i2.28932
12. Krisnaningsih, E., Dwiyatno, S., Arlani, T., Jubaedi, A. D., & Cahyadi, D. (2023). Beban Kerja Psikologis Dan Fisik Dengan Nasa-Tlx Dan Cardiovascular Load (CVL). Jurnal Intent: Jurnal Industri Dan Teknologi Terpadu, 6(1), 1–13. https://doi.org/10.47080/intent.v6i1.2588
13. Kuswahyudi, I. J. ., Setiadi, P. B. ., & Rahayu, S. . (2022). Pengaruh Kompensasi, Motivasi dan Beban Kerja terhadap Turnover Intention Karyawan pada PT. Berkah Kawasan Manyar Sejahtera. Jurnal Pendidikan Tambusai, 6(2), 11261–11280. https://doi.org/10.31004/jptam.v6i2.4227
14. Nurrizky, F. E., Suroso, A., & Amin, M. (2024). Analysis the Influence of Manpower, Material, Machine, Method, Money and Environment on the Time Performance of Implementing Cold Storage Building Projects. ASTONJADRO, 14(1), 108–123. https://doi.org/10.32832/astonjadro.v14i1.16389
15. Pertiwi, S. R., Winarsunu, T., & Syakarofath, N. A. (2024). Workload and Work-Life Balance on Employees. Jurnal Integrasi Riset Psikologi, 1(2), 75–85. https://doi.org/10.26486/intensi.v1i2.3522
16. Pratiwi, Y., Farida, U., & Purwaningrum, T. (2022). Pengaruh Work Life Balance, Stres Kerja, dan Beban Kerja Terhadap Turnover Intention Pada Karyawan Supermarket Luwes Ponorogo. ASSET: Jurnal Manajemen Dan Bisnis, 5(2). https://doi.org/10.24269/asset.v5i2.6181
17. Qhoiyro, Z., Mariyanti, E., & Sari, P. E. (2023). Evaluasi Dampak Kompensasi dan Pelatihan Kerja pada Kinerja Karyawan PT. Dipo International Pahala Otomotif. Jurnal Ekonomi Dan Bisnis Dharma Andalas, 25(2), 546–560. https://doi.org/10.47233/jebd.v25i2.994
18. Rahmat, C. A., Kurniabudi, & Novianto, Y. (2023). Penerapan Metode Regresi Linier BergandaUntuk Mengestimasi Laju Pertumbuhan Penduduk Kabupaten Musi Banyuasin. Jurnal Informatika Dan Rekayasa Komputer(JAKAKOM), 3(1), 359–369. https://doi.org/10.33998/jakakom.2023.3.1.732
19. Rahayu, S., & Husain, T. (2025). Pengaruh work-life balance dan motivasi kerja terhadap produktivitas karyawan pada PT Hana Kosmetik Cikupa Tangerang. JPNM: Jurnal Pustaka Nusantara Multidisiplin, 3(3). https://doi.org/10.59945/jpnm.v3i3.611
20. Shavira, I. T., Shinta, N., Wiwaha, S., Dewi, T., & Gunawan, A. (2025). Pengaruh Beban Kerja Dan Work Life Balance Terhadap Turnover Attention Karyawan. Jurnal Pendidikan Sosial Dan Humaniora, 4(2), 2656–2662. Retrieved from https://publisherqu.com/index.php/pediaqu/article/view/1952
21. Solihin, A., & Aris Munandar, S. (2024). Pengaruh Work Life Balance, Kompensasi dan Keterikatan Pegawai terhadap Kinerja Pegawai CV Cemerlang Jaya. Jurnal Arastirma, 4(2), 460–471. https://doi.org/10.32493/jaras.v4i2.38818
22. Suherman, A., Firmansyah, Y., & Suherman, S. (2024). Manajemen Sumber Daya Manusia yang Efektif dan efisien dalam pendidikan di era 5.0. Journal of Education Research, 5(2), 2066–2073. https://doi.org/10.37985/jer.v5i2.1079
23. Utami, N. (2025). The Effect of Work-Life Balance and Transformational Leadership on Employee Turnover Intentions at Company X. Jurnal Indonesia Sosial Sains, 6(3), 706–714. https://doi.org/10.59141/jiss.v6i3.1607
24. Yusuf, A., Marzuki, A., & Wibowo, A. S. (2023). Manajemen Sumber Daya Manusia Dalam Pendidikan. Seroja: Jurnal Pendidikan, 2(3), 386–396. https://doi.org/10.572349/seroja.v2i3.782.
25. Zuriana, Z., Septarina, L., & Suwani, K. (2024). Pengaruh Beban Kerja Dan Motivasi Ekstrinsik Terhadap Kinerja Karyawan Pt. Lautan Berlian Utama Motor Bandar Jaya Lampung. Jesya, 7(1), 566–574. https://doi.org/10.36778/jesya.v7i1.1408.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Indonesian Journal of Multidisciplinary on Social and Technology

This work is licensed under a Creative Commons Attribution 4.0 International License.














