Sumargono, Muhamad, et al. “Analisis Kinerja Pelayanan Terminal Tipe A Tanjung Pinggir Menggunakan CSI Dan IPA”. Indonesian Journal of Multidisciplinary on Social and Technology, vol. 4, no. 2, June 2026, pp. 2272-85, doi:10.69693/ijmst.v4i2.10364.