LAZUARDI, M. Y.; SUTABRI, T. Analisis Information Technology Service Management (ITSM) pada Sistem Informasi Narkotika (SIN) menggunakan Framework IT Infrastructure Library (ITIL) V3 pada BNN Provinsi SUMSEL. Indonesian Journal of Multidisciplinary on Social and Technology, [S. l.], v. 1, n. 3, p. 206–212, 2023. DOI: 10.31004/ijmst.v1i3.158. Disponível em: https://journal.ilmudata.co.id/index.php/ijmst/article/view/158. Acesso em: 24 jan. 2026.