CHOTIMAH, Siti Noor; TIRANA, Yashella; PUTRI, Galuh Kusuma. Implementasi Artificial Intelligence pada Customer Experience di Platform E-commerce di Indonesia: Literature Review . Indonesian Journal of Multidisciplinary on Social and Technology, [S. l.], v. 4, n. 3, p. 5455–5461, 2026. DOI: 10.69693/ijmst.v4i3.13561. Disponível em: https://journal.ilmudata.co.id/index.php/ijmst/article/view/13561. Acesso em: 2 sep. 2026.