BUDI, Diky Setia; KUSTIYAH, Eny; MURSITO, Bambang; MARWATI, Fithri Setya. Analisis Kualitas Pelayanan terhadap Kepuasan Pelanggan pada PO Sugeng di Terminal Tirtonadi Kota Surakarta. Indonesian Journal of Multidisciplinary on Social and Technology, [S. l.], v. 4, n. 3, p. 5750–5756, 2026. DOI: 10.69693/ijmst.v4i3.13344. Disponível em: https://journal.ilmudata.co.id/index.php/ijmst/article/view/13344. Acesso em: 5 sep. 2026.