ANANDA, Fito. Perancangan Sistem Layanan Technical Support Produk Lem Berbasis Web Untuk Manajemen Keluhan dan Solusi Menggunakan Metode Agile Scrum (Studi Kasus: PT. Esa Bumindo). Indonesian Journal of Multidisciplinary on Social and Technology, [S. l.], v. 4, n. 3, p. 2436–2444, 2026. DOI: 10.69693/ijmst.v4i3.12602. Disponível em: https://journal.ilmudata.co.id/index.php/ijmst/article/view/12602. Acesso em: 2 aug. 2026.