Saputri, Dina Denisa, and Enos Paselle. “Responsivitas Pelayanan Penanganan Komplain Melalui Website Resmi Di Dinas Pekerjaan Umum Dan Penataan Ruang Kota Samarinda”. RIGGS: Journal of Artificial Intelligence and Digital Business 5, no. 1 (April 16, 2026): 13176–13186. Accessed November 11, 2026. https://journal.ilmudata.co.id/index.php/RIGGS/article/view/7848.