Lin, Elvi Gui My, and Aloysius Hari K ristianto. “Determinan Dalam Membangun Retensi Pelanggan Produk Diy Melalui Optimalisasi Promosi, Orang, Proses, Dan Bukti Fisik Di Kalimantan Barat”. RIGGS: Journal of Artificial Intelligence and Digital Business 5, no. 1 (February 4, 2026): 720–727. Accessed April 20, 2026. https://journal.ilmudata.co.id/index.php/RIGGS/article/view/6065.