Yanti, Y., N. Meutia, and A. Hilman. “Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Pada PT Bank Central Asia Tbk KCU Tasikmalaya”. RIGGS: Journal of Artificial Intelligence and Digital Business, vol. 5, no. 1, Feb. 2026, pp. 1856-64, doi:10.31004/riggs.v5i1.6074.