Yarib, Y., K. Sambara, and D. Rasinan. “Analisis Implementasi Balanced Scorecard Terhadap Kinerja SDM Di Kantor Regional VI Makassar PT. Pos Indonesia”. RIGGS: Journal of Artificial Intelligence and Digital Business, vol. 4, no. 4, Jan. 2026, pp. 14565-73, doi:10.31004/riggs.v4i4.5516.