Qomaruzzaman, M., and M. Mamlu’ah. “Peran Cross Cultural Manajemen SDM Dalam Meningkatkan Kualitas Pelayanan Public Di SAMSAT”. RIGGS: Journal of Artificial Intelligence and Digital Business, vol. 5, no. 1, Mar. 2026, pp. 10076-82, doi:10.31004/riggs.v5i1.5200.