Julaeha, L. S., I. Riyandi, and M. D. L. Umbaran. “Smart Service Design in Urban Rail: AI-Enhanced Blueprint, Digital Servicescape, and Passenger Experience at Jabodebek LRT Jatimulya Station”. RIGGS: Journal of Artificial Intelligence and Digital Business, vol. 4, no. 3, Aug. 2025, pp. 2832-43, doi:10.31004/riggs.v4i3.2386.