Laksono, Adittya Surya Agung, Daffa Hanifah, Fadly Rifqi Prakoso, and R. Caesario Boing Rachmat Raharjo. 2026. “Analisis Kinerja Pelayanan Penumpang Bus Trans Bekasi Patriot Dengan Pendekatan Importance-Performance Analysis Dan Customer Satisfaction Index”. RIGGS: Journal of Artificial Intelligence and Digital Business 5 (1):6132-40. https://doi.org/10.31004/riggs.v5i1.6996.