PARULIAN, Lambok; INDRADEWA, Rhian; KUSTIAWAN, Unggul; SUNARYANTO, Ketut. Implementation of Technology-Enabled Field Service Management (FSM) for Enhancing Operational Effectiveness A Case Study of PT Biner Sinergi Optima. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 5, n. 2, p. 9166–9178, 2026. DOI: 10.31004/riggs.v5i2.9981. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/9981. Acesso em: 15 aug. 2026.