PERMANA, Mas Agung; FADIA, Khaila Aura; HUSNA, Salsabila Al; NABABAN, Hardi Saputra Afrinaldi; MARPAUNG, Rahel Samuel; SIREGAR, Onan Marakali; MAULIDINA, Maulidina. Studi Literatur: Pengaruh Customer Relationship Management terhadap Loyalitas Pelanggan di Era Digital. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 5, n. 2, p. 13709–13716, 2026. DOI: 10.31004/riggs.v5i2.9900. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/9900. Acesso em: 28 jul. 2026.