SOPIAN, Sopian; KURNIAWAN, Harry; ANANDA, Putra Eka. Analisis Pemanfaatan AI Chatbot dalam Meningkatkan Layanan Pelanggan pada E-Commerce di Era Digital 2026. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 5, n. 2, p. 4764–4775, 2026. DOI: 10.31004/riggs.v5i2.9046. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/9046. Acesso em: 3 nov. 2026.