SAPUTRI, Dina Denisa; PASELLE, Enos. Responsivitas Pelayanan Penanganan Komplain melalui Website Resmi di Dinas Pekerjaan Umum dan Penataan Ruang Kota Samarinda. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 5, n. 1, p. 13176–13186, 2026. DOI: 10.31004/riggs.v5i1.7848. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/7848. Acesso em: 11 nov. 2026.