IRENE, J.; ALAM, S.; JAMIL, M. Analisis Kepuasan Konsumen pada Unilever di Tokopedia Menggunakan Text Mining. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 5, n. 1, p. 11867–11877, 2026. DOI: 10.31004/riggs.v5i1.7206. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/7206. Acesso em: 22 apr. 2026.