RIANDI, P.; MALAU, A. G. Analisis Dampak Citra Bank dan Kualitas Layanan terhadap Kepuasan serta Implikasinya pada Word of Mouth. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 4, n. 4, p. 5987–5997, 2025. DOI: 10.31004/riggs.v4i4.4484. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/4484. Acesso em: 16 may. 2026.