ARIS, V.; ALAM, S.; SYAHRUL, S.; HERMANTO, A.; ASIZAH, A. B. M. Social Media Analysis untuk Identifikasi Kualitas Layanan Pada Aplikasi Tokopedia . RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 4, n. 4, p. 74–82, 2025. DOI: 10.31004/riggs.v4i4.3186. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/3186. Acesso em: 31 jan. 2026.