HANDAYANI, T. R.; MUBAROK, D. A. A. Customer Journey Mapping Pada Pengguna Aplikasi Mobile Jkn di Rumah Sakit X. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 4, n. 3, p. 2531–2537, 2025. DOI: 10.31004/riggs.v4i3.2363. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/2363. Acesso em: 31 jan. 2026.