HAKIM, Muhammad Ilfanul; HANANTO, Djoko. Pengaruh Efektivitas Sistem Antrian dan Pengawasan Pelayanan terhadap Kualitas Pelayanan Pelanggan di PT Pegadaian Galeri 24 ITC BSD. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 5, n. 2, p. 20764–20771, 2026. DOI: 10.31004/riggs.v5i2.12505. Disponível em: https://journal.ilmudata.co.id/index.php/RIGGS/article/view/12505. Acesso em: 25 aug. 2026.