Firzatullah, F., & Nugroho, M. (2025). Pengaruh Usability, Trust, Customer Satisfaction terhadap Loyalitas Pengguna Aplikasi BSI Mobile Kota Semarang . RIGGS: Journal of Artificial Intelligence and Digital Business, 4(2), 2396–2408. https://doi.org/10.31004/riggs.v4i2.851