Digitalisasi Strategi SDM untuk Praktik Bidan Ideal: Tinjauan Literatur tentang Mitigasi Beban Kerja, Optimalisasi Kewenangan, dan Penguatan Komitmen melalui Inovasi Teknologi
DOI:
https://doi.org/10.31004/riggs.v4i4.4344Keywords:
Digitalisasi, Strategi SDM, Bidan, Beban Kerja, Kewenangan Klinis, Komitmen OrganisasionalAbstract
Bidan menghadapi triad tantangan sistemik yang saling berkait: beban kerja administratif yang berlebihan, kewenangan klinis yang sering terbatas, dan komitmen organisasional yang rendah. Kombinasi ini mengancam keberlanjutan praktik, kualitas asuhan, serta pencapaian target kesehatan ibu dan anak secara global. Tinjauan sistematis ini bertujuan untuk mensintesis bukti ilmiah terkini mengenai peran strategis digitalisasi sebagai intervensi Sumber Daya Manusia (SDM) dalam menciptakan ekosistem kerja yang mendukung praktik bidan ideal. Pencarian literatur dilakukan secara komprehensif sesuai pedoman PRISMA 2020 pada empat database (PubMed/MEDLINE, Scopus, ScienceDirect, dan CINAHL) untuk publikasi antara Januari 2015 hingga Desember 2024. Hasil sintesis naratif dari 28 studi yang memenuhi kriteria menunjukkan bahwa teknologi digital terutama Sistem Informasi Kesehatan Elektronik (EHR) yang terintegrasi, Sistem Pendukung Keputusan Klinis (CDSS), dan platform komunitas professional berfungsi sebagai sumber daya pekerjaan (job resources) yang kritis. Secara simultan, teknologi ini mampu: (1) memitigasi beban kerja administratif melalui otomatisasi dan efisiensi dokumentasi; (2) mengoptimalkan kewenangan klinis dengan memperkuat kompetensi dan kepercayaan diri melalui akses real-time terhadap pengetahuan berbasis bukti; serta (3) memperkuat komitmen organisasional dengan mengurangi isolasi profesional melalui konektivitas digital dan dukungan sosial. Keberhasilan transformasi ini sangat bergantung pada pendekatan implementasi yang berpusat pada manusia (human-centered), di mana teknologi dirancang untuk memberdayakan bidan, serta integrasinya yang holistik ke dalam strategi SDM yang mencakup pelatihan, desain ulang pekerjaan, dan dukungan berkelanjutan. Disimpulkan bahwa digitalisasi yang strategis dan terpadu bukan sekadar modernisasi teknis, melainkan investasi fundamental dalam ketahanan, pemberdayaan, dan retensi tenaga bidan, yang pada akhirnya berkontribusi penting terhadap penyediaan layanan kesehatan maternal dan neonatal
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