FEBBIYANI, Amanda; MAULANI, Terra Saptina. Analisis E-Service Quality Aplikasi Jamsostek Mobile (JMO) Dalam Meningkatkan Customer Experience dan Dampaknya terhadap Customer Satisfaction di BPJS Ketenagakerjaan Bandung Suci. RIGGS: Journal of Artificial Intelligence and Digital Business, [S. l.], v. 5, n. 2, p. 23619–23629, 2026. DOI: 10.31004/riggs.v5i2.12412. Disponível em: http://journal.ilmudata.co.id/index.php/RIGGS/article/view/12412. Acesso em: 27 aug. 2026.